Privacy Policy

1. Introduction

Golden Synapse Technologies LLC is headquartered in Dubai, UAE, with an engineering office in Kochi, India. In this policy, Golden Synapse, we, us and our refer to that company. This page explains how we collect, use, share and protect personal information when you visit our website, send an enquiry or use products operated by us or our brands, including Resource Monk, Sentinel Strix, Nauba, VAQT and Tamaam.

2. Information We Collect

We collect the information you choose to give us through the contact form or other correspondence. This may include:

• Your name, email address, phone number, and company name
• The nature of your enquiry and any message content you provide
• Information you share during calls, meetings, or project scoping discussions

We may also collect limited technical information, such as your browser type, device details and general usage patterns, through server logs and analytics tools.

3. How We Use Information

We use this information to:

• Respond to your enquiries and follow up on requests for a call or proposal
• Deliver, operate, and improve our services and products
• Communicate with you about your engagement, including project updates and support
• Maintain the security and proper functioning of our website and products
• Comply with applicable legal and regulatory obligations

We do not use contact form submissions for unsolicited marketing or sell personal information to third parties.

4. Data Sharing

We do not share your contact details with third-party marketers or data brokers. We may share information with:

• Providers that support services such as email, hosting and infrastructure, subject to appropriate confidentiality obligations
• Professional advisors, where necessary for legal, accounting, or compliance purposes
• Authorities, where required by applicable law or a valid legal process

Information processed during a client engagement is handled under the confidentiality and data-handling terms in that engagement's contract.

5. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct or delete your personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. We will respond within a reasonable time.

7. Cookies

We may use essential cookies and similar technologies to operate the website, and analytics tools to understand overall usage. Where required, we will provide notice and, where applicable, obtain consent before using non-essential cookies. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy as our practices or applicable law change. The date at the top shows when it was last revised. Please check this page periodically for updates.

9. Contact

For questions about this policy or our handling of personal information, email info@goldensynapse.com or write to Golden Synapse Technologies LLC, NBQ Building, Office 307, Burjuman, Dubai, United Arab Emirates.