# Golden Synapse > Golden Synapse is an enterprise software company headquartered in Dubai, with an engineering office in Kochi, India. Since around 2017 it has designed, built and supported custom ERP, process automation, IoT asset tracking, AI/ML, data and mobile systems, and it runs its own SaaS products for workforce management, queues, visitor management, retail, typing centres, garages and restaurants. Contact: info@goldensynapse.com · +971-50-569-9380 · Dubai HQ: NBQ Building, Office 307, Burjuman, Dubai, UAE · Engineering: Kochi, Kerala, India. Enquiries: https://goldensynapse.com/contact Full text of every page: https://goldensynapse.com/llms-full.txt ## Services - [ERP Solutions](https://goldensynapse.com/services/erp-solutions): Custom ERP design, build, integration and migration (including from Oracle EBS, SAP ECC and AS/400), delivered in stages by Resource Monk on fixed-scope or retainer terms. - [Process Automation](https://goldensynapse.com/services/process-automation): Workflow automation for approvals, documents, procurement, HR, finance reconciliation and customer service, using APIs first, workflow engines for multi-step processes and RPA only for legacy systems. - [IoT Asset Management](https://goldensynapse.com/services/iot-asset-management): Asset tracking with UHF RFID, BLE beacons, GPS and telematics, with a live dashboard, alerts, audit logs and ERP integration. Delivered by Sentinel Strix. - [Enterprise Application Development](https://goldensynapse.com/services/enterprise-application-development): Custom web apps, mobile apps, integrations and reporting platforms, delivered as fixed-scope builds, embedded teams or senior augmentation. Clients own the code and IP. - [AI / ML Services](https://goldensynapse.com/services/ai-ml-services): Forecasting, document extraction, classification, anomaly detection and internal LLM search, connected to ERP and workflows. Data stays in the client's cloud, in the UAE by default. - [Data & Analytics](https://goldensynapse.com/services/data-and-analytics): Data warehouses, data pipelines, dashboards and data quality checks, so every team works from the same numbers the day after month-end. - [Mobility](https://goldensynapse.com/services/mobility): Native iOS and Android, React Native and Flutter apps for field teams, customers and staff, built to work offline on weak connections. ## Service brands - [Resource Monk](https://goldensynapse.com/brands/resource-monk): Golden Synapse's ERP and process automation practice. Fixed-price builds or dedicated retainer teams, starting with process mapping. - [Sentinel Strix](https://goldensynapse.com/brands/sentinel-strix): Golden Synapse's IoT asset tracking practice, combining UHF RFID, BLE, GPS and telematics with a live dashboard and ERP/HRMS integration. - [Nauba](https://goldensynapse.com/brands/nauba): Nauba queue management: self-service kiosks, a no-code journey builder, live display boards with voice announcements, SMS/WhatsApp/email notifications and analytics, in Generic, Real Estate and Hospital editions. ## Products - [VAQT HRM](https://goldensynapse.com/products/vaqt): HR and payroll software for office and field workforces: attendance (geo, fingerprint, RFID, OTP, PIN), payroll, leave, documents and project assignment, with APIs into ERP systems. Product site: https://vaqthrm.com. - [VAQT Neo](https://goldensynapse.com/products/vaqt-neo): Biometric attendance for head offices, remote sites and field teams. Face terminals (NEO-L07, NEO-L03) and rugged NEO-ID1 handhelds work offline, share one face gallery, geofence each punch, and report by site and by project. Product site: https://vaqt.app/neo. - [Nauba VMS](https://goldensynapse.com/products/nauba-vms): Visitor management for reception and security: pre-registration, QR Fast-Pass, self-service kiosks, host notifications, emergency roll call and customisable roles. Includes Nauba EID Scan, an offline Emirates ID reader for Windows and Android that is also sold on its own. - [Tamaam](https://goldensynapse.com/products/tamaam): Point of sale and accounting in one VAT-ready app for UAE shops, cafés and small businesses. Each sale updates stock and the ledger. Product site: https://tamaampos.com. - [Katib](https://goldensynapse.com/products/katib): Software for UAE typing centres and PRO desks: customer files, document storage, work orders and billing that keeps government fees separate from service charges. Product site: https://katib.ae. - [Automen](https://goldensynapse.com/products/automen): Garage management for workshops: enquiries, inspections, quotations, job cards, parts stock, invoicing and double-entry accounting with VAT. Product site: https://automen.app. - [Sufra](https://goldensynapse.com/products/sufra): Restaurant waitlist by Nauba: QR self-join with a live status page, a one-screen host console, a lobby display and optional face check-in for regulars, in English and Arabic. Product site: https://sufra.nauba.app. ## Industries - [Manufacturing](https://goldensynapse.com/industries/manufacturing): Factory ERP, tool and work-in-progress tracking, quality workflows, production analytics and shift attendance for manufacturers in the UAE and India. - [Logistics & Supply Chain](https://goldensynapse.com/industries/logistics): Asset tracking across warehouses and fleets, ERP integration, document automation, driver apps and gate queues for logistics operators. - [Healthcare](https://goldensynapse.com/industries/healthcare): Patient queues (Nauba Hospital edition), medical equipment tracking, clinical rostering and payroll, and compliance workflows that work beside an EMR. - [Real Estate](https://goldensynapse.com/industries/real-estate): Lease and Ejari management, maintenance dispatch, facilities asset tracking, portfolio reporting and sales-centre queues for property companies. - [Hospitality & F&B](https://goldensynapse.com/industries/hospitality): Restaurant waitlists (Sufra), POS with UAE VAT (Tamaam), back-of-house visitor check-in (Nauba VMS) and multi-outlet rostering for hotels and restaurant groups. - [Automotive](https://goldensynapse.com/industries/automotive): Garage management (Automen), workshop tool tracking, technician attendance and service reception queues for workshops and service centres. - [Retail & Trade](https://goldensynapse.com/industries/retail): POS connected to accounts, trading ERP, service-desk queues, high-value stock tracking and store staffing for retailers and trading companies. - [Professional Services](https://goldensynapse.com/industries/professional-services): Typing-centre software (Katib), counter queues, document workflows and multi-branch staffing for UAE service desks and PRO offices. - [Transport](https://goldensynapse.com/industries/transport): Transport management (dispatch, trips, contracts, cost per route), GPS fleet tracking and driver attendance and payroll for fleet operators. - [Construction](https://goldensynapse.com/industries/construction): Project costing and progress billing, site attendance (including VAQT Neo handhelds for sites without power or signal) and plant and tool tracking for contractors. ## Company - [Home](https://goldensynapse.com): Overview of Golden Synapse: custom ERP, automation, IoT and AI systems, plus the company's service brands and SaaS products. - [About](https://goldensynapse.com/about): Who Golden Synapse is, how projects are run, and the Dubai and Kochi offices. - [Contact](https://goldensynapse.com/contact): Enquiry form, email, phone numbers and office hours for Dubai and Kochi. A delivery lead replies within one business day. - [Case studies](https://goldensynapse.com/case-studies): Published client projects in the UAE and India covering ERP, IoT asset tracking and workforce systems. ## Case studies - [Replacing a fragmented ops setup with a unified ERP built for the factory floor](https://goldensynapse.com/case-studies/erp-manufacturing-uae): Manufacturing, ERP Solutions. - [Real-time asset visibility across a multi-site logistics operation](https://goldensynapse.com/case-studies/iot-asset-tracking-logistics): Logistics & Supply Chain, IoT Asset Management. - [Digitising attendance and payroll for a distributed field workforce](https://goldensynapse.com/case-studies/vaqt-hrm-field-operations): Facilities Management, VAQT HRM. ## Optional - [Privacy Policy](https://goldensynapse.com/privacy-policy): How Golden Synapse Technologies LLC collects, uses and protects personal information. - [Terms & Conditions](https://goldensynapse.com/terms-conditions): Terms governing use of Golden Synapse websites, products and services.